The People Behind ITALCREDI
ITALCREDI's strength lies in its people — a team of experienced lending professionals, compliance specialists, and client advisors who share a commitment to responsible, human-centred finance. Each member brings domain expertise and a genuine interest in helping clients navigate their credit decisions with confidence. We invest continuously in professional development to ensure our team remains current with evolving regulations and best practices in consumer lending.
Marco Ferretti
General Director
Marco has over twenty years of experience in Italian consumer credit, having held senior roles at regional banks before joining ITALCREDI. He is responsible for overall strategic direction and regulatory relations, ensuring ITALCREDI's operations remain aligned with both group standards and market developments. Under his leadership, ITALCREDI has expanded its cessione del quinto portfolio while maintaining conservative credit quality metrics.
Alessandra Conti
Head of Credit Risk
Alessandra leads ITALCREDI's credit assessment function, overseeing the models and policies used to evaluate borrower eligibility and loan affordability. She trained as a quantitative analyst and brings rigorous methodology to a process that she insists must also remain human in its judgement. Her team is responsible for maintaining the portfolio quality that underpins ITALCREDI's competitive rates.
Gianluca Moretti
Senior Lending Advisor
Gianluca is the primary point of contact for many of ITALCREDI's largest individual loan cases, particularly in the cessione del quinto segment for public sector clients. With fifteen years of advisory experience, he is known for his ability to explain complex loan structures in plain language and for his patience with clients who are engaging with formal credit for the first time. He holds certifications in financial advisory under Italian regulatory standards.
Serena Battaglia
Compliance and Legal Officer
Serena manages ITALCREDI's compliance programme, ensuring that all products, processes, and client communications meet the requirements of Italian consumer credit law and European directives. She works closely with the product team to review new offerings before launch and conducts regular internal audits. Her background includes several years at a financial regulatory consultancy before transitioning to in-house practice.
Davide Rinaldi
Client Relations Manager
Davide oversees the client experience function at ITALCREDI, from first contact through post-disbursement support. He monitors satisfaction metrics, manages the borrower support team, and develops processes that make it easier for clients to communicate changes in their financial circumstances. His philosophy is that a lending relationship should feel like a partnership, not a transaction.